[Resolved] Yamaha Motor India — too much engine failure/vibration @70 mph with fz25 bike | |||||
Hellow team, My bike was 6 months old having lot of issues even after valuable 2 free services by yamaha (Absolutely wrost). And now i really need a real time company check wheather my 1.2 lack worth 250cc bike is diffected engine or what? I've been served with 2 services and the issue still continues. Anyhow the service centres doesn't care when the service unde free category even the problems are real since from the start. And a normal mechanic other than yamaha service center, he able identify many problems listening to bike sound and a simple ride. And yes they are absolutely correct and i usually writes at yamaha service sheet all the times. They are, 1. Lots of vibrations at 70-85 kmph speed. 2. Engine generated a lot of heat just for 10 km ride also rattle sounds. 3. Exhaust sound was completely changed in these 6 months but the ads of yamaha says that it has a consistent exhaust sounds for the longer life times. 4. As per yamaha service guy we have many problems with gear shift in this model (He managed, because it's a free service). Has hard gear shift problem persist for life time i think. 5. And the service centres are still not available with the spare parts of my model because it's a new model (Agian he managed because it's a free service). 6. This one serious and it's not doable in free service as per yamaha servece centre attapur-mehdipatnam. Ie. Tappets are loose and they are must be adjusted with an additional cost of 500/-. I'm from hyderabad my first servece is done by yamaha service center available at ameerpet absolutely wrost. The second is at attapur mehdipatnam, better in managing customer than real problem. I truly trust the yamaha brand and i brought yamaha fz25, but this is time to prove because of so much trouble with all these. If team yamaha really respect the customer feedback i need an immediate solution on this. Was this information helpful? | |||||
Jun 21, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support May 21, 2018 Yamaha Motor India Customer Care's response Dear Chandu Siri, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
I recently got my bike serviced at perfect riders baneerghtta road bangalore. mine was 5th free service but i was not able to identify at time of delivery. Later found out that i was looted, they charge me service charge and i ended up payin 2000 Rs. out of which around 1000Rs is service charge.
please help me this thing.
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 04:30 P.M.
Regards
Team Yamaha