Address: | NO.20/9, SRINIVASAN STREET, CHETPET, CHENNAI - 600031 |
I paid adv. amt of Rs.50, 000/- May month due to pur. of yamaha fascino 125. i am not get single call from the concerns. i went directly to the showroom & asked Br. manager Mr. Ganesh, mob .no.[protected] & Mr.Viswanathan, mob.no.[protected] why they have not deliver the veh. they have not answered my query. I escalated them to refund the money but they overcome the issues, the said they made mistakes & raised the bill & dc on march month itself. so they request me to buy the veh. if not, they loose the job. finally i bought the said model bike after 2.5 months. from your Paras Yamaha on August. a few days ago, i got some prob.in the bike but i thought when i do the first serv. get it cleared. after reached 1000 kms. i left the vehicle in your Paras Yamaha, Chennai serv.cent.on 6.12.21, 5.05 pm. one lady who is taking care the serv. said that serv. persons left the day so she told me to leave the bike outside take the key & come on 2mw 9.30am. son went to the serv. centre 7.12.21 9.45 am no one take the bike for serv. i called Mr.vishwanathan he took the phone & said to wait 10 mins. your serv. person came & chkd my veh. & gave the serv. report for warr. serv amt not exceed rs.750/- at 2.00 pm got the serv. DC & deliver within 2 days. week ago, i did not get single call from concerns. I am keep on calling your ser. manager Mr.Saravanan mob.no.[protected] & above sales persons, they not pick a call . i went to the serv. know my veh. status they said, some cable bitten by rat so they told me to do under paid serv. i explained them very clearly till date b4 left for serv. it was running, so not happened by my end. i requ. them to do under war. serv. & deliver. till now i am not get my veh. it is lying in your serv. past 1.5 months. above 5 times i met your concerns, but they did not give any proper feed back, no calls, refused my calls & made me mental stress . Kindly go through my complaint, consider this & help me to do under warranty service & deliver soon WAFD. Was this information helpful? |
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