Yamaha Motor India — Unethical behaviour in walters yamaha showroom in moolakadai, chennai

Address:

Chennai, Tamil Nadu, 600012

Branch name : walters yamaha
Branch : moolakadai
City : chennai

I've booked yamaha zr under exchanging my old scooty pep. I informed them scooty is not in running condition and asked my expectation price, i asked them 3000. The customer executive said they'll offer the best amount. Then i booked the ray zr. After few days i took my scooty to the yamaha showroom, they said it is a scrap piece so they can offer only 1500. After a lot of bargaining also the showroom manager doesn't increase 1 rupee and asked me to get back my booking amount. Finally, i agreed for 1500 rs. As the manager said, scooty is scrap, i removed the battery from the scooty, but the manager becomes angry and started shouting at us that, how dare you'll remove a battery and asked me to get the booking amount back.

The manager of the showroom is not willing to sell the bike, he should convince me in that 1500 rs and he should have politely informed me to not to take the battery, his only intention is to return the money. Word by word he's asking me to take my money back and behaving very rudely to me.

Next day, i went to get the money back, i noticed that many customers came to give their bike service is also complaining abt the manager behaviour to customers.

Yamaha should look into these kinds of behaviour from their employees and should give proper training to their employees, that how to interact with customers.

Kind regards,
Selvam s