[Resolved] Yamaha Motor India — Unsatisfactory service at green yamaha faridabad-121001 | |||||
Hi I am writing this complaint after losing my hope of getting better service from green yamaha for 3 years. I got yamaha ss125 from green yamaha 3 years ago. The day i bought the bike, i went back to agency within 3 hours complaining about the pickup problem. They fooled me saying this will improve after first service but it hasn't improved till yet for 3 years. To get rid of this issue, they have replaced clutch plates, race wire, spark plug, air filter and cleaning of carborator but i have found no much improvement.in each service, i am paying more than regular charge for the same problem but getting no improvement. My bike has run around 12500 kms only and each time i have get it serviced within 1000 to 1500 kms. My fuel gauge also used to sound like bell. I complaint about it many times and i was always said that this can't be fixed. Accidently, i met service area head (Sandeep shrivastava: [protected]) on 4th feb when i was there for my bike service. I asked him for the same problem. He looked into it and at the end he destroyed my fuel gauge. From that day he kept me saying the product is in shortage from company. I don't understand that company is not able to produce a single fuel gauge in 2 months. I have also asked for pickup problem but mr. Sandeep is not taking the responsibility and keep me delaying for visiting the agency again and again. I request you to please help me to get my bike run well. Was this information helpful? | |||||
May 14, 2017 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Apr 12, 2017 Yamaha Motor India Customer Care's response Dear Praveen Gaur, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||||
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I have purchased r15 bike on Nov 9 2015 at bhawanipatna but here servicing is very low so that ur many customer don't want to purchased the Yamaha bike because of this dealer, so I request don't keep this type of dealer, Yamaha bike is no.1 but for servicing low any 1person don't want the bike
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306