[Resolved] Yamaha Motor India — Very hard to open dikki compared to without guard vehicle

Shraddha Umratkar

Jun 12, 2022

Address:

Pune

Last month I have bought Yamaha Fascino hybrid model in cool blue color, I have attached a all the accessories which comes with vehicle with some extra cost which is totally optional, after using fascino for month i find that there is not enough space for (rear) all round footrest guard and the rear holding which ultimately affects on opening dikki and because of that for opening the dikki i need to apply more force than the vehicle with no rear guard or accessories for same model.
I think that should not be the case because thats customer choice to add the guards or not and if customer have attached the guard then dikki should open quickly like without guard.

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Jul 19, 2022

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2022

Yamaha Motor India Customer Care's response Dear Shraddha Umratkar,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha