[Resolved]  Yamaha Motor India — vibration in head light which is creating blur focus

Address:560085

Hello team, the complaint is regarding fz 250 head light vibration which is creating blurr focus while driving.

I gave 2nd free service in msp moto world, banashankri, bangalore and asked them to rectify as the domb, rear mirror and head light were vibrating and most importantly head light which is creating blurr focus as always i drive midnight while coming from office.

Result was for some extent they fixed domb and rear mirror vibration, but the head light was not fixed not even 1%. While asking they said it cannot be fixed as this is built this way and nothing can be done to fix this.

Bike being 250cc how you people cannot fix one simple head light and its manufacturing defect which service people cannot rectify.

I want this to be fixed as i drive in midnight and can't take toss on this. Always i need to reduce my speed thought being 250cc because of blurr focus through which i cannot see road clearly and potholes.

Request you to respond asap and rectify the issue.
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Nov 5, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2017
Yamaha Motor India Customer Care's response
HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
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