Yamaha Motor India — working parts not working after bike service

 
2 Reviews
Chennai, Tamil Nadu, India
 NaveenAmbroise on Sep 12, 2019
Hi,

I have given my bike yamaha ybr py01bd4057 for service at antony motors, sithalapakam, chennai.

They have taken 10 days to return my bike due to reason that the choke assembly needs to be ordered.

On receiving my bike today, and paid rs 5200 in total. But both speedometer and fuel indicator are not functioning. I gave given back the bike to fix it.

This is very irritating after testing my patience for so long. Can you please investigate on this.

Complaint Status


[Sep 12, 2019] Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Yamaha Motor India Customer Care's response, Sep 17, 2019
Dear Naveen Ambroise

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Devendra Nath Kapoor
Add. Sultana maphi, Bisheshwar ganj,
Dist. Bahraich (Uttar Pradesh)-271821.
Mob. [protected], [protected]
Devendra Nath Kapoor's reply, Sep 6, 2019
Dear sir/Madam,
Dealer vehicle papers not provide and vehicle is accident so claim not passed, so please help me, ASAP.

Thanks & Regards
Devendra Kapoor
9958418560
Yamaha Motor India Customer Care's response, Sep 19, 2019
Verified Support

Dear Devendra,

We regret for the inconvenience caused. We have shared you contact details with our customer care team.
They will contact you soon.

Regards
Team Yamaha India
Yamaha Motor India Customer Care's response, Sep 19, 2019
Verified Support

Dear Devendra,

We regret for the inconvenience caused.

Your complaint has been escalated to the concerned department .
We will try to solve your complaint at the earliest .

Regards,
Team Yamaha India

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