[Resolved]  Yamaha Motor India — Worst bike service by pearl Yamaha kukatpally, hyderabad

Address:

Hyderabad, Andhra Pradesh, 500085

Hi I am santosh kumar. I purchased Yamaha FZS 2.0 on July 10 2015 at Pearl Yamaha in Kukatpally, Hyderabad. I am facing service problems with that service centre since my first service of my bike. Recently on Oct 7th 2016 i gave my bike for 5th free service. I have mentioned list of problems with my bike. They have delivered my bike on the same day and they have charged Rs.608 and I still there are same issues with bike. I have been to the service centre to tell the problems but they are not ready to listen. The Disk break of my bike is not at all working after my 5th service and i have gone to the service centre for 4 time to re-service my bike. I have informed that the issues are not cleared after the 5th service. Then they have checked my bike again and said few things should be serviced and they are charged (they have not mentioned that problems when I went for the 5th service but mentioned when I went for the re-service). They have charged Rs.723 for the re-service and they returned my bike as it is they have not done anything. Still my Disk break is not working. I am an employee in a software company, how many times I need to go the service centre for the sake of my bike service. Whenever I go they come with some new problem in my bike and they charge. I am writing this to inform that if my bike is not been service well I am going to complaint to the consumer court if they are not servicing by bike for free as I totally paid Rs.1, 330/- for my 5th service and they have delivered my bike as I gave it to them and they gave it with my disk break problem. I need to them to service my bike perfectly or I am sure that i will complaint to the consumer court for sure. If I dint get reply in 2 days I will update the same in consumer court forum on 3day. Please contact me on [protected].