Yamaha Motor India — Worst customer service

I'm writing this to raise a service complaint, I have visited your service center on 14 of this month for service at that i have no complaints I take it for general service, even after the service the front wasn't working properly I conveyed same to the mechanic and team they didn't responded on that issue today my front break was completely failed and i just missed an accident. I have taken my bike directly to the service center but i haven't get any response from them they were simply like mechanic wasn't available at centre.
This behavior towards customer was not expected from yamaha.

I have visited the customer service center twice today the are not ready to do anything and behavior towards the customer was too worst, the mechanic didn't know how to talk to customer.

In the last service also because of their mistake water went into display and light was not working from then.

I have raised the same to customer service executive on toll free number but i haven't get resolution from them too.

Here are the details of vehicle:
Owner name: Newton Devarapalli
Reg.Ph:[protected]
Vechile no: AP39BH9254

Service centre details:
JS Yamaha Showroom Bapatla (JS Motors)
Bapatla
Guntur 522113
Andhrapradesh.

Anything please feel free to contact me.

Thank you,
Newton
[protected]
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Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
May 04, 2022
Yamaha Motor India Customer Care's response
Dear Newton

We tried reaching you but we didn't get your response, we request you to please reach out to us at our Toll Free number:[protected].

Regards,
Team Yamaha India
May 11, 2022
Updated by Newton Devarapalli
And you guys responded after 12days?
Complaint comments 

Comments

When you reach out to me?
And your toll-free number executive will not gave me the proper response.

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