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Yamaha Motor India

[Resolved]  Yamaha Motor India — Worst dealer Sakshi Motors in Navi Mumbai.

Address:410210
Website:Yamaha india official website

After almost 2 months of buying my new Ray ZR from Sakshi Motors, Nerul, my bike is still not registered and despite of several complains to the dealer and also the so called customer website of Yamaha India, I find myself in a turmoil of how to end this distress.If the company show the same response like the dealer then whom to approach.It is the responsibility of the company to resolve this issue and if my bike gets stolen then they should be liable.Yamaha has really turned me down despite of my several attempts to reach them and wait for their feedback...but all in vain.
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May 9, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2016
Yamaha Motor India Customer Care's response Dear Ziom,
Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Oct 17, 2016
Updated by Ziom I have already registered my complain at [protected]@yamaha-motor-india.com and have also received acknowledgement on 10th Oct, 2016 and my compain number is IC-26993-Y1K2.But till date I have received no update regarding my complain.At least I am entitled to know when the end to my distress will be from the company.
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Comments

Yamaha India there are lots of customers affected because of Sakshi motors, nerul.Even I had raised complain to Yamaha India but still no response.Its been 7 months still I have not got registration done.Complaint No is IC-32377-Y5J2
Reply
I too cheated by Sakshi Motors, money taken, no RTO registration, then took back vehicle with promise to refund money, which he not returned.
Despite knowing Sakshi motors cheating customers, from Yamaha no action, still he is authorised dealer. My complaint open with Yamaha from May 17.
Reply

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