[Resolved] Yamaha Motor India — worst service centers - worst quality product - never trust yamaha again | |||
I bought fz-s in the month of feb2018. Its almost 4 months now. With in this 4 months the bike got rusted at various places. Swing arm got rusted. This is crazy, i will explain it clearly. The number plates, saree guards, front bumper/guard all got rusted and i will confirm you that the bike did not fall or accidentally had no scratches. The showrooms charges 3000 for these fittings 3 items 3000 rupees and what we get is rust. I should have opted for gixxer instead of fz-s. You go on to the roads and observe the rusting issues of yamaha bikes it is 50% more than any other brand bikes. The service manual is just a joke, the service center will not allow you to go through the checks. I am now getting strange sounds from my bike engine. I have asked service center to check the issue and fix accordingly. I even asked them to change engine oil and oil filter. They just changed oil, sprayed applied some grease at various parts, sprayed some water and not even bothered to clean the bike. Even after showroom service, i can still see mud on my side panels and bike is dusted like hell. And yamaha says if you get the bike service at authorized service centers only the warranty will be valid. Service centers dont have proper skill set and bikes will be turned into scrap asap. If they cannot fix the main engine problem why should i get the bike serviced at authorized service centers. I dont understand. Was this information helpful? | |||
Jul 26, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jun 25, 2018 Yamaha Motor India Customer Care's response Dear Indrasena, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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