[Resolved]  Yamaha Motor India — Worst service i have experienced

Address:Kozhikode, Kerala

I have give my alpha scooter for accident repair, they took near one month to get parts, when i contacted the delar ship for inquiry of my vehicle i didn't get any replay, if i call they took the call always tell supervisor is gone for lunch every time i have experienced same answer from the person who took my cal, finely i desided to go and meet the head of service to tell complaint why this much delay he replied me that due to lake of fund they cant oder the parts, total bill amt is around rs10000, this much amt is not providing the delar then why are giving authorization for such persons how are no able to make fund, i am also working in authorized delar, me having two more vehicle all works are take from delars only, 1st time i am experiencing this, next time on words i wont go to yamaha delar to repair my vehicle

vehicle no:kl 11 az 5575
my no:[protected]
name :emil raj eldho
delar name :amg vehicles 27/2181, 2181a mini bye pass road puthiyara, calicut 673004
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May 10, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2017
Yamaha Motor India Customer Care's response
Dear Emil Raj Eldho,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
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