[Resolved]  Yamaha Motor India — worst servicing and customer care... don't choose yamaha motors...

Address:Chennai, Tamil Nadu, 600058

I had a very worst experience with elite motors (Yamaha) avadi...
I had left my fz16 for servicing with some complaints like fork alignment, carburetor cleaning — bike is getting off frequently, chain adjustment and some general servicing, by end of the day they charged around 3000rs and gave my bike return... I have noticed that all the problems still exists, still my bike fork is not proper, bike getting off frequently, chain making noise... I can't understand for the whole day what the guys did with my bike...
And the yamaha service center guys where not capable of resolving or repairing the problems in bike, they where much interested to change the bike parts with new one they wont repair... I don't know whether the yamaha company suggested them to sell their spare parts instead of repairing...
And also the servicing guys where even don't know to screw all the removed screw they where missing some of the screw and we should check whether all the removed screws where fixed and we should ask them to fix only then they will fix that too with very difficulty they will do with out any interest and also they will miss some of the washer in the screws, if we are asking them means they won't be responsible... Over all yamaha doing a worst servicing and customer caring...
Please customers don't go with yamaha...
Was this information helpful?
No (0)
Yes (0)
Jul 13, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2018
Yamaha Motor India Customer Care's response
Dear Shyam Karthick,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3271
    Pending
    0
    Resolved
    2270
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information