[Resolved] Yamaha Motor India — worst servicing and customer care... don't choose yamaha motors... | |||
I had a very worst experience with elite motors (Yamaha) avadi... I had left my fz16 for servicing with some complaints like fork alignment, carburetor cleaning — bike is getting off frequently, chain adjustment and some general servicing, by end of the day they charged around 3000rs and gave my bike return... I have noticed that all the problems still exists, still my bike fork is not proper, bike getting off frequently, chain making noise... I can't understand for the whole day what the guys did with my bike... And the yamaha service center guys where not capable of resolving or repairing the problems in bike, they where much interested to change the bike parts with new one they wont repair... I don't know whether the yamaha company suggested them to sell their spare parts instead of repairing... And also the servicing guys where even don't know to screw all the removed screw they where missing some of the screw and we should check whether all the removed screws where fixed and we should ask them to fix only then they will fix that too with very difficulty they will do with out any interest and also they will miss some of the washer in the screws, if we are asking them means they won't be responsible... Over all yamaha doing a worst servicing and customer caring... Please customers don't go with yamaha... Was this information helpful? | |||
Jul 13, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jun 12, 2018 Yamaha Motor India Customer Care's response Dear Shyam Karthick, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
Add a Comment | |||
72%
Complaints
3271
Pending
0
Resolved
2270
Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Post your Comment