[Resolved] Yamaha Motor India — worst yamaha dealer (aquad yamaha kolkata)

akshayaswaroop

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700058
Website:	www.aquad-yamaha.com

I am a big fan of yamaha automobile and bought yamaha fz25 on 7th october 2018 from aquad yamaha (Kamarhati, kolkata, west bengal, kol-700058). Even after 2 months of buying a new vehicle in cash, i haven't received any documents like insurance, vehicle registration is still pending and bike is in my home from last 2 months. As a result i can't even drive my new bike without vehicle registration in kolkata. I am recursively contacted aquad yamaha (The dealer), but they giving me a date over date. Presently i'm very disappointed to choose yamaha now because of poor after sales service. Feeling extremely bad after connecting to yamaha and they're simply wasting my time. Please look into this matter or please tell me the procedure to get my money back as i don't need the bike now.

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Jan 7, 2019

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2018

Yamaha Motor India Customer Care's response Dear Akshaya Swaroop,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha