[Resolved] Yamaha Motor India — wrong part installation

Saching100

from Delhi, Delhi

Address:

D 1/b 831, 831 sangam vihar, New Delhi, Delhi, 110062

I have purchased my yamaha bike FZ VERSION 2 on the month of January yesterday i went for servicing my bike there they told me a part of my bike (BREAK LIVER) which is in my bike is old model part it is from yamaha fz version 1 and my bike is version 2 i told them to change it so they said it is from the showroom go to your dealer shop from where you purchased it today i went there so they are putting allegation on me that you must have done it from out side we don't do these thing i told them i just went to your service centre but they are not getting agree they are saving you have to pay if you want to change they are looting people

I went to service center on 7 june
I went to dealer shop on 8 june

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Jul 15, 2019

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2019

Yamaha Motor India Customer Care's response Dear Sachin,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha