[Resolved]  Yamaha Motor India — yamaha dealer from hyderabad has screwed up my engine.

Address:

Hyderabad, Andhra Pradesh, 500047

Hello, this is uday from hyderabad this is my 2nd complaint in a span of 6 months against this service station. Even in my last complaint i clearly mentioned that this service station teams work is horrible and only after raising complaint with your team they fixed problem in my bike. Now i want to raise serious complaint and i want you guys to take some action on them rather just warning or sending an email. Coming to the issue i gave by bike for servicing in venkatesh motors service station in ameerpet, hyderabad. When i gave my bike for servicing bike was perfect and it didn't need changes apart from general service. Exactly after service next day while i was going on a long drive i was around 80km/hr speed suddenly bike was making horrible sound and when i was shifting gears from 2-3 bike was not moving freely it was running well after shifting all the gears up. I went to service centre after 2 days and clearly mentioned the issue. The senior technician had a test drive and said that chain pack was gone and i need to replace it. Just 2 days after service i had another service for replacing chain packs and they charged me around 3k for 2 times. Now exactly after 10 days my bike has same issue and now my bike is making horrible sound and doesn't move freely. I am out of hyderabad and when i checked with warangal yamaha service station they checked the oil and it was complete empty. I made a phone cal to hyderabad service station and they gave a silly idea to use any old oil and get the bike to hyderabad so that they will work on it. They charged me for oil change during service but haven't poured any oil and now my bike is making horrible sound near engine. Now after reaching hyderabad i took it to service centre and those guys told that there is a problem in the piston and i need to pay for it. It was there fault and i need to pay money for what they have done. I want to raise a serious complaint on there team.