[Resolved] Yamaha Motor India — yamaha dealers and service | |
This is to kindly bring to ur notice that i own yamaha r15 v3 and is 6 months old... I have been experiencing a long thudding sound while down shifting the gears and also a very irritating noise while upshifting the gears as if the clutch and gear are not operating in rythm.. Also irritating sound from chain and chain lock while running, chain is slightly rested when the time of delivery of new bike. I have complained it to ur authorised service station.. But was returned the bike with no proper solution.. Again i also had mailed the issue to ur company but no use... I have currently sent my bike to ur work station where ur people have asked me to wait as higher authorities will look in to this matter but even after 7 days there is no progress... I m planning to take this matter to consumer forum if i dont get proper results... I m from calicut kerala and my bikes registeration number is kl 11 bl 5132.. My vehicle engine no is g3k5e0019159, chase no is me1rg5216j0019149 its in ur service station at power bike and the matter is in hands of amg yamaha bulding no 27/2181... Which situated in 2181 mini bypass rd nr kallathankadav bridge. I would request u to take this matter seriously as i m a very die hard yamaha fan and am really dissappointed with this approach... It is under warranty and i need the problem to be looked upon promptly.. I need to get nee chain and socket through warranty.
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Mar 1, 2019 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jan 29, 2019 Yamaha Motor India Customer Care's response Dear Sanju Sa'Kiez, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha Verified Support Jan 29, 2019 Yamaha Motor India Customer Care's response Dear Sanju K S, We regret for the inconvenience faced. We have tried to calling you but the call was not connected. So, we request you to contact us at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected] for further assistance. Regards, Team Yamaha India. | |
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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