[Resolved] Yamaha Motor India — Yamaha fascino - 1st servicing - 12-nov-2016

Rpatil1604

Address:	412101
Website:	Yamaha-India-Motors

Hello team

I had purchased yamaha fascino on 15-oct-2016 and 1st servicing is due on before 14-nov-2016. so i have go to kamala landmarc motor bike (pune) pvt. ltd. chinchwad showroom for my 1st servicing your executive told me, i have to change engine oil and air filter oil and my bike km is only 100 km as its mandatory, i said ok and said to your executive give existing engine oil me back. after servicing bill amount of rs. 356/- (255/- engine oil, 61/- air filter oil and of rs 40/- is labour charge) he gave me engine oil but its black colour oil. its means they have not changed engine oil to my bike, as after 100 km engine oil is not in black colour as i have not use that much.

Request you to please give me my engine oil amount back. please let me know if you require any details from my side.

My vehicles details

Yamaha fascino
Mh-14 fv-7976
Contact no. +91 [protected]

I hope you understand my probme and resovle my query at the earliest.

Regards,
Rakesh patil
Cell # +91 [protected]

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Dec 17, 2016

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2016

Yamaha Motor India Customer Care's response Dear Rakesh Patil,
Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha