[Resolved] Yamaha Motor India — yamaha fascino - low mileage | |||
Sir, i have purchased yamaha fascino on 20th october 2016 from marvel yamaha narayanaguda hyderabad. Vehicle no. Ts08fb2715. The reason to purchase the vehicle is mileage. As company gives 66 kms, but atleast i should get in between 45 to 50 kms. Regularly i check mileage and i am surprised to see that the mileage of my vehicle is between 32 to 35 only. Since then i had issues regarding mileage. I have completed 4 services and the service is done from ashok motors, uppal hyderabad. Every time i complain about low mileage, the reply given by the manager or the staff is that the system is company fitted hence we cannot do anything in this matter. This is very bad on their part. Since yamaha is a brand, getting such replies not fair. Such types of issues may damage the image of yamaha. This is for your information. Regards, P v shailendra [protected] [protected]@yahoo.com Was this information helpful? | |||
Aug 27, 2017 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jul 26, 2017 Yamaha Motor India Customer Care's response Dear P v Shailendra, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
.You are requested to take up matter with them for needful. I can submit you the proofs if required.
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.
Regards
Team Yamaha