[Resolved] Yamaha Motor India — yamaha fascino vehicle ,rear shock absorber damage,no mileage ,no smoothness

Ahamed Riyaz

from Alampur, Telangana

Address:	Anantapur, Andhra Pradesh, 515801
Website:	consumer complaints

Damaged Shock absorber date-08/08/2017
Purchaser number-[protected]
Kindly replace the shock absorber and get our vehicle good mileage and make the vehicle in smooth condition, our vehicle need a good service in guntakal which is not available in guntakal.
Please take necessary action on services and spares parts availability in guntakal.

Your help on this matter is highly appreciated and we are expecting the replacement as soon as possible .

In guntakal yamaha show room no one is responsible for proper service, Before giving the vehicle to customer make sure all things are in place .

Appreciate your quick action.

Thanks in advance.

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Sep 16, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

Yamaha Motor India Customer Care's response Dear Ahamed Riyaz,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha