[Resolved]  Yamaha Motor India — yamaha fazer

Address:New Alipore, Kolkata, West Bengal, 700053

I require a bs engine serise document for yamaha fazer 2010 model.
I have raised a complaint (Req5389) with yamaha for this but since 10 day i am not receiving any update. Without this i am not able to get puc done for the 2 wheeler for which i am not able to use the motorcycle.

After calling multiple time in toll free no of yamaha customer care i am not getting any reply or help.
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Jan 12, 2020
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2019
Yamaha Motor India Customer Care's response
Dear Gourab DUbey,

We regret for the inconvenience caused.

Your concern has been already escalated to the concerned department for further necessary action to be taken.

Regards,
Team Yamaha India
Complaint comments 

Comments

Hi Yamaha,

I am facing engine jerks at a constant speed of 57 km/hr. also this jerks make sound as of friction. I have showed twice in showroom and issue is unresolved.
Yamaha Motor India Customer Care's response, Dec 11, 2019
Verified Support
Dear Ajjit,

Greetings from Yamaha,
We request you to please provide details of your complaint at gosocial@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Yahaya fascino last week free service I samit the bile...4th service but...bad service...
Vishnu Mani2442's reply, Dec 4, 2019
Please contact the show room person...Yamaha bike and scooter's good but free service very bad experience...in my life
Yamaha Motor India Customer Care's response, Dec 11, 2019
Verified Support
Dear Vishnu Mani,

Greetings from Yamaha,
We request you to please provide details of your complaint at gosocial@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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