[Resolved] Yamaha Motor India — yamaha fz 250 bike (purchased a month ago)

Raj jaiswal3

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	Yamaha

I purchased yamaha fz250 one month ago. I got the bike with wrong soccer alignment. My bike was imbalancable. Though would be temporary behaviour.
I drove my bike very less and as i am working guy i was not able to visit and complaint. Today i have come for first service and shown everything. There behaviour was very bad. The service center and showroom is located in noida sector 10. I purchased from here only. Now they are not accepting it and behaving rudely. I am sitting here since morning and they even didn't have touch my bike. I am requesting them to do the servicing and rectify the problem but they are giving lame excuses. I am very disappointed with the service and product. The problem occurring like clutch, getting of frequently.

If you can provide the level the service why would you charge 140000 rs.

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Sep 23, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2018

Yamaha Motor India Customer Care's response Dear Raj Jaiswal,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha