[Resolved]  Yamaha Motor India — yamaha fz servicing issues at pearl yamaha tolichowki hyderabad

Address:Hyderabad, Andhra Pradesh, 500089

Hi,

I have given my bike for servicing at pearl yamaha, tolichowki hyderabad. Even they did not able to check the sound where it is coming from. They charged me with rs.1681 for general servixing, front shock observer oil leak seal, front disk pads.

They have given me an invoice which haven't a sign and seal.

When i check the parts amount and calculate the amount is different from the mentioned amount in the invoice.

Coming to the servicing. Still my bike producing the sound.

As a common man i can observe the timinh chain sound. As a proffessional mechanics why can't they. I am unable to understand the logic behind it.

When i cross the speed breaker or pits i can observe a different sound from the rear side of the bike and i mentioned that in the job card, they have failed in detecting it and fix it.

Why yamaha has worst servixing centers around hyderabad while having a great manufacturing modules like engine.

We choose yamaha for pick up (Acceleration) and for it's engine. Why can't yamaha provide a best no no atleast a hood servicing center for the people like me who always wants to have their bike servicing at yamaha service showroom?

Feeling bad due the worst service yamaha
-rajagopal
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Oct 7, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2018
Yamaha Motor India Customer Care's response
Dear Raja Kanduri,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards
Team Yamaha
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