Yamaha Motor India — Yamaha FZS-FI V3 Vintage Edition bike - Bluetooth connectivity issue

Address:Srinivasa Motors -Mudaliarpet Pondicherry Yamaha showroom

Writing on behalf of my brother - Balaji. He bought a Yamaha FZS-FI V3 Vintage Edition bike on 10 DEC 2021, at Yamaha Showroom(Srinivasa Motors -Mudaliarpet) in Pondicherry. There seems to be an issue with Bluetooth connectivity, Yamaha Showroom and service person were not able to figure out what is the problem. They asked for two days time, I waited for more than 2 weeks but absolutely no reply or call back for any of my calls.

Absolutely no response from any of the Srinivasa Motors -Mudaliarpet Yamaha showroom. Tired of calling and visiting the showroom.

Bike is not starting since Bluetooth is not connected(This is how it is being designed) I was keeping my new bike idle.

Waited for almost 3 months to receive my FIRST DREAM BIKE. But a situation like this makes me feel bad about the brand. Very poor customer service.
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Yamaha Motor India customer support has been notified about the posted complaint.
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Dear Sir,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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