[Resolved]  Yamaha Motor India — Yamaha FZS FI version 2.0 / sold me a defect Bike

Address:Bangalore, Karnataka, 560103
Website:www.orionmotorsindia.com/ & www.orionmotorsindia.com

Hi Sir/Madam,

I bought Yamaha FZS Version 2.0 FI from Orion Motors India (Koramangal Brach)in Bangalore on 15-September-2016. from the day of Purchase the bike was giving some problems like wheels sound, and found that they have fixed the crash guard properly which made scratches on the mud guard.
and i keep on going to Dealer (Orion Motors) and every time they used to do some temporary solutions and been giving the bike to me saying that the problem is solved. and i was roaming frequently to the dealer regarding the bike and they keep on giving temporary solutions until i have called Yamaha India and registered a complaint. after registering the complaint they have taken my bike for repair and asked for the issues, so i have explained the issues which i was facing (The front part of the bike was vibrating at speed of 70 and also while applying the front brake the front part was vibrating even at normal speeds), so thay checked and informed me that there was 50ml of oil less in the forks which was defect and said we have filled the oil correct and the problem wont be repeated.

After that week, i was facing the same issues and been roaming like anything, so again i called Yamaha and then the Orion Motors have called me and have taken the bike for checking and now they have replaced the Fork springs, clutch cable, relay and said the bike is good now and promised that this is the final time.

But later again the issues were repeating, so again i went to the dealer, they keep on saying give us some time need to check the issues and will repair the bike.

If they keep on repairing the new bike within 2 months of purchase, they were not sure what is the root cause for it, they them self said that the bike is defective. they why should we call it as New bike. I have paid 1, 00, 500 rupees for the bike and have got fed up with the bike and want to replace the bike or refund my money. because they are not sure in solving the problem and i am also not satisfied with the dealer or Yamaha Motors India.

So Finally i request you to take action on Orion Motors and Yamaha Motors India and get my bike replaced.

Thanks,
Nepal Reddy
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Jan 19, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Dec 08, 2016
Updated by nepalreddy
The Complaints raised with Yamaha are IC-27698-V5P9, IC-28276-N3X4.

Still there is no proper response and they keep on repairing the bike which i am not interested.

so Please take serious action on Orion Motors India and Yamaha Motors India
Verified Support
Dec 12, 2016
Yamaha Motor India Customer Care's response
Dear Customer,

We regret for the inconvenience caused to you, We request you to please mail us your complaint using this link - http://www.yamaha-motor-india.com/contact-us.html

Warm Regards
India Yamaha Motor
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