I Am, Sagar Dumbre. I bought a Yamaha FZS-FI V3 Vintage Edition bike on 26 Jan 2021, at Yamaha Showroom in Pune City. Since that day I have had an issue with Bluetooth connectivity, where the Bluetooth of my bike was not connecting with my Yamaha bike app so I asked the help of the Yamaha showroom guys but they asked for time till the first service, but now the time is September so I kept asking them 5 to 6 times about the issues with my Bluetooth connectivity. Service Center guys are asking for excuses but not fixing my problem. I have paid extra money to enjoy the Bluetooth connectivity but for which feature I had paid it is not working since I had bought the bike so what is the point in paying extra money for the Bluetooth feature And wherein the service centre guys have no knowledge about the Bluetooth unit of the bike or service it. There is a price difference of 8000 rupees between FZS V3 and FZS-FI V3 Vintage edition. So if the service centre can't make my Bluetooth unit work properly then please return my extra money which I have paid. Please resolve this problem. My Contact number is [protected].
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May 17, 2022
Complaint marked as Resolved
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2022
Yamaha Motor India Customer Care's response Dear Sagar Dumbre
We regret for the inconvenience caused.
Your request has been forwarded to the concerned department for necessary action. In case of any query related to the status of your request please reach out at our Toll Free Number:[protected].
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