[Resolved] Yamaha Motor India — yamaha r15 blue colour | |
Dear sir /madam We have booked the above bike on 3rd jan with pace yamaha hebbal. We are co-coordinating with mr. Shreyas and he is asking us to make the complete payment and than he will allot the vehicle on 28th or 29th may of this month but he is not sure of confirmed dates it might get delay too... Why do we need to make the complete payment 15 days early when the vehicle is going come by 28th or 29th of this month???. We are okay to make at 40 to 50000 rs but he is refused to accept the part payment and insisting to make the entire payment than he will allot the vehicle... He says this is the way of booking the vehicle.. We are not taking the vehicle 1st time we have never come across these of kind issue earlier... This is the first time we are facing these issue and he does not know how to handle the customer... He is not the right person to handle the customer. Would appreciate to take necessary action and see if you can allot the vehicle immediately. Also i am sharing the receipt and the audio recording for your reference. Thanks Best regards Ayesha Was this information helpful? | |
Jun 20, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support May 17, 2018 Yamaha Motor India Customer Care's response Dear Ayesha, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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