[Resolved]  Yamaha Motor India — yamaha r15 - ninan motors pathanamthitta service flaw

Address:Pathanamthitta, Kerala, 689645

Yamaha as a brand had been a synonym for service and quality for me before this. I had given my bike for service to your service center at pathanamthitta, kerala. I didn't give it at local workshop and gave preference to your service center because i thought i will get genuine service. Contrary to that after service i get the bike in the same old condition as before and a bill of rs 17000. I don't have a problem paying the bill but whats the use of mere paying the bill if i have to ride the bike on the same old condition.
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Mar 30, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2018
Yamaha Motor India Customer Care's response
Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Mar 06, 2018
Updated by Sree08
As per instruction i have shared the updated RC book.I tried to contact the Service Center again but they responded very rudely.
Kindly take the necessary action at the earliest possible.
Mar 06, 2018
Updated by Sree08
Sent RC book over email to [protected]@yamaha-motor-india.com
Mar 13, 2018
Updated by Sree08
Could you please update for the email i sent to [protected]@yamaha-motor-india.com regarding this complaint.
I was given this email id but I didn't get response for the last email I sent.
Complaint comments 

Comments

As per advice from your representative i have shared the updated RC book.I tried to contact the Service Center again but they responded very rudely.
Kindly take the necessary action at the earliest possible.

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