[Resolved]  Yamaha Motor India — Yamaha r15s bike

Address:Thane, Maharashtra, 400605
Website:www.yamaha-motor-india.com

My name is Jatin Varma and have a YAMAHA bike and I stay at thane. I lost my service book for my new bike. I gave my bike to the authorised service centre at Kothari Compound, Thane, Mumbai branch. But since i don't have my service book they have charged me Rs. 625 even though when i am eligible for free servicing and didn't even intimated me this while taking my bike for servicing. I mailed for getting a duplicate service book, but no response. This people cant charge me so high for such a small reason. They should be having some online data about the same to know my details of the servicing. Even after purchasing your product for a price more than 1, 30, 000 rs/- if this is the case, i will make sure none of my family members or relatives and friend buy your product henceforth.
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Jan 23, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2016
Yamaha Motor India Customer Care's response
Dear Jatin Varma,

Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

I bought yamaha fz fi from pepal group. They gave me GPP card in scheme. But its not started yet. I talk with them many times. But they are unable to do any thing. Please do some stiff step to close pepal group or give me justice.
Yamaha Motor India Customer Care's response, Dec 23, 2016
Verified Support
Dear Ayush Sheth,

Greetings from Yamaha.
We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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