[Resolved] Yamaha Motor India — Yamaha r15s | |||
Its been exactly 1 year 5 months when i got my yamaha r15 ever since ive always given it to authorised service center now when i recently took for service cause i had a small problem where the engine was giving me jerking issues the service center told it could be fixed and after a week said because of scratches on the piston and cylinder head you had the issue and needs to be replaced and thats when i dont even rev my engine over 5k rpms can you imagine yamaha claims r15 has a bullet proof engine and in almost a year and a half it breaks down completly after telling the service center manager that if at all he can service it under warranty cause the charges are over 15k he says it cannot be done because you missed the last service and when i have always serviced it with the service center guys i feel wastefull of the fact that why did i even purchase this machine even when my close friends and family were adamant on me buying the ktms when i was wrong i told them yamaha has better brand value i was wrong... I dont know if anyone ever listens but if anyone ever does i seek help my bike is still at the repair center 19/06/2017 Was this information helpful? | |||
Jul 30, 2017 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jun 29, 2017 Yamaha Motor India Customer Care's response Dear Junaid, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306