[Resolved] Yamaha Motor India — yamaha seluto rx 110 damaged supply & service issues | |||||
I was buying yamaha seluto rx 110, appx 2 years back, From addbike nalashopa west, At that time is found clutch problem and paras yamaha authorised service centre people assure me that, your problem will resolve in first free service. But they doesn't resolve the problem proprly in first service, and add bike resolve it from their end temperorry because i am his client. Same issue start after few months & again i visit to paras yamaha two or three time but they can't resolve the problem every time they change oil & small setting & it will work for 15 to 20 days, due to that reason i went to outsider mechanic and he is giving bater solution than authorised service centre, But it was not work for long time because there was some manufacture error, and he told me that there is some clutch bearing issue you should have to go for authorised service centre, and i went to paras yamaha but some how their licence was cancelled, and i came to vaibhav yamaha service centre, there was same staff for services, there was same person mr rajan who is managing all issues like paras yamaha, His contact no is [protected] I discussed all problem which i facing from purchase of the bike also introduce about clutch bearing issue as suggested by out siders mechanic, also complement about milage problem, he kept my bike almost 10 to 12 days and hand over it to me incomplete solutions there he gave explanation that clutch spring are not available in market that's way they didnt changed it, and promise me that come in next service i will change the spring, But after using 15 to 20 days same problem come due to that problem i almost gone for die due to non transmission of gear, one auto rixa banged me from side, Than also i came to vaibhav yamaha service centre and i told him why this problem come again & again, Do something, call your engineer and sow it all problem and check whole bike is there any problem or not if found any resolve it immediately and i want report of your engineer, he kept my bike almost 15 to 20 days and he is not giving proper feedback, I don't have any other option that's way i complaining now, Please help me to resolve it. Was this information helpful? | |||||
Jun 14, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support May 11, 2018 Yamaha Motor India Customer Care's response Hi, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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