[Resolved] Yamaha Motor India — yamaha service center baner pune (kings motor)

र

रोहित राज

from Chennai, Tamil Nadu

Address:

Raikar Heights S. No. 126/1 Near Prabhavi Tech Park, Baner, Pune, Maharashtra 411045, Pune, Maharashtra, 411045

Hi team,
Following issue i faced with kings motor banner pune :
1. I have purchased a bike on 7th september 2019 and my bike was hadded to me on 21st september (After 14 days).

2. I have purchased bike along with accessories but even after 2 month i did not get any accessories.

3. At the time of purchase, bike mudguard was damaged, i asked them to change. They agreed and said it will be done in first servicing but not yet replaced, they say that yamaha is not manufacturing these parts.

4. From day 1 (I. E after payment), nobody responded on call. The simply disconnect the call. Not even the owner take any responsibility.

Can you please remove a dealership from this owner to maintain yamaha brand.

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Dec 23, 2019

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2019

Yamaha Motor India Customer Care's response Dear Rohit Raj,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha