[Resolved] Yamaha Motor India — Yamaha service center,Madurai

Prakash Pista

Aug 9, 2021

Address:

Alagendran autos,No.112,Ganeshapuram,Makkal Main road ,kochadai,Madurai 625016

Complaint about alagendra motors service center, Kalavasal, Madurai, Tamil nadu .Service was ok but they scratched my bike during Service.they scratched my kill switch and the mounted area, they didn'tinformed about that when they delivered my bike, I noticed after I came from the servicecenter then I came back to Servicecenter it was almost closed because it's late .then next day I approached the Service center they want evidence that they created it How can I give evidence? .when I asked about it they said it's your fault and you done it. It's my first Service how can I scratch my bike and the service manager was very rude they didn't gave me any resolution and they even didn't asked any apology about the damage they made In my bike. It was very much annoyed due to their action. And much irritated.

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Sep 17, 2021

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2021

Yamaha Motor India Customer Care's response Dear Prakash,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha