[Resolved] Yamaha Motor India — yamaha service - chennai / fz

Dinesh Anbu

from Raipur, Chhattisgarh

Address:

600006

I have fz version 2 / i have given my bike to service in jmb yamaha t nagar, chennai bcos of some noise in engine and also asked them to do general service.. They asked 5 days time for that one bcos of continuous string of vehicles. I agreed and left / but its been 13 days till now and they have not serviced till now / if calls are made they are telling irresponsible answers and the way they speaking to customers is not good. Also i visited their once and they left my bike idlely and no service is done.. Is this the way to treat customers.. The way they spoke to me is not at all acceptable / if this continues surely yamaha will suffer bcos of these guys.

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Jun 30, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

May 30, 2018

Yamaha Motor India Customer Care's response Dear Dinesh Anbu,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha