YashTel — frequent disconnection of internet and no proper response by authorities

Avindita Baburao

Address:

Yashtel, Mysore

I have been facing very frequent disruptions from yashtel. Whenever i call, there is no answer and whenever they answer, they won’t adhere to what they say.in this crucial time when we are supposed to work from home due to covid-19, we are hugely dependent on proper internet connectivity.in a month there will be a connection disruption for at least 4-5 days. Tired of complaining and tired of hearing - “issue will be rectified”. Why don’t yashtel fix problem for once? I strongly suggest you set things right or else there is no use of paying you. You owe me compensation by extending my validity for at least 5 days. My connection is set to renew tomorrow. Your response is highly appreciated.

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YashTel customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2020

YashTel Customer Care's response Dear Sir Please provide me the user ID or registered mobile number we will rectify the problem on high priority based.

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Comments

Roopini Shetty

from Bengaluru, Karnataka

I'm facing connection issues which is impacting my work from home. The Port has only one blink instead of three blinks. I re-checked the wire connection, but still nothing seems to be working. I tried calling the customer care but no response . Please help me resolve this at the earliest as it is urgent.