YashTel — Internet service

Address:Mysore, Karnataka, 570017
Website:yashtel.in

Worst service

I recharged on 18mar2016 .the internet was not working from 19mar. Called customer care. They said it wil be solved by that day itself. Complaints was not registered. No response. Next day Sunday. I called no one picked the called. Again called Monday. Complaints registered. It is solved after a week with multiple calls and followup.

I requested for extension of the 1 week period. Customer care people asked me to send mail to accounts department. Sent mail and didnt get reponse for 3 weeks. Multiple calls.

Then they connected to the manager NAGESH and he asked the complaint number and they y didnt mention in the mail. And he asked me whether do you need extension or not in a harsh tone.

Then i sent the complaint number. No responses yet. 3weeks over.

Whenever I ask they said it will be solved today itself. But 2 months going to be over since the issue started
Was this information helpful?
No (0)
Yes (0)
YashTel customer support has been notified about the posted complaint.
Complaint comments 

Comments

worst experience

Mother Internet service provider. Very irresponsible people. Abuse them as much as possible.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    YashTel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    182
    Pending
    0
    Resolved
    34
    YashTel Phone
    +91 82 1428 6999
    YashTel Address
    2713/4 Lakshmi Building,Adipampa Road, V.V.Mohalla, Mysore, Karnataka, India - 570002
    View all YashTel contact information