YashTel — internet services

Address:

583275

Please note that our internet services was down for five days in current month which has become now inactive on 28/02/18. My id is BEL597 and this has already been conveyed to customer care department through phone. In a nut shell five days have been lost in two stages first it was down for three days and now since 26/02/18 it was down for two days. Yesterday it was discussed with you department and was advised to send a mail to customer care department. In fact he was supposed to call back me as promised but he didn't turn up. Because of poor services it is very bad to share with you that local authority is not taking care and in fact not able to give prompt service. Every now and then there are excuses that because of problem from Bellary you have to wait. Most of the time they don't attend the call.
With the understanding that lost period will be compensated immediately I hope the internet services will be resumed very soon. Till then I am not going to reactivate the services.
Regards,
RAJESH KUMAR THAKUR
[protected]