[Resolved] YashTel — isp bill cheating | |||
I'm customer of yashtel for 2 years. I'm shifted the home to another feasible location in near by area. I paid shifting charges 500 and 530 of plan charges as well. After that unethical person came to my home after 5 days for an installation. Issues are as follows 1) modem not configured properly 2) main issue i have paid inr 500+530 for shifting and plan charges on 25-jul -19. 30-aug-19 that unethical service person not configured modem properly. Main concern is i have paid inr 530 plan charge on the day of 25-jul-19 but activated on 30-jul-19. Its for 1 month. But daily i'm getting message account is deactivated and deactivate as well. Note i paid for one month as prepaid. Charges are calculated on day of installation ie on 30-jul-19. If i raise complaint the person nisanth is the executive renewing for one day again. Then he can't answer about my problem. Why should i pay as prepaid and cheated? Daily deactivating account? Please take an action. My advise is please don't choose yashtel. Was this information helpful? | |||
Aug 10, 2019 Complaint marked as Resolved Issues was resolved. YashTel customer support has been notified about the posted complaint. Verified Support Aug 06, 2019 YashTel Customer Care's response Dear Customer, The issue has been resolved. We are trying to reach out to the customer on the registered mobile number to take feedback and we are getting no response. Regards, Yashtel Customer care | |||
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