YashTel — repeated internet service failure

Address:

Mysore, Karnataka, 570015

I have taken one year internet package from yashtel (Internet service provider), a part of the yashash cable networks pvt ltd #2713/ 4, lakshmi building, adipampa road, vv mohalla, mysore -570002.
From last one week there has been interruptions in internet service for 2 days in first instance and again one day each (Total 4 days). After giving the complaint the matter is usually rectified within 24 hrs. As there is construction work going on behind my home the cable is being cut. Despite informing the concerned person at yashtel, they do a haphazard job and the next day again same problem is faced. This has led to my work dependant on internet to pile up and i am facing job expulsion. Will the concerned authorities take the matter up with yashtel.