[Resolved]  YashTel — too delay in service and false commitments

Address:	# 1, Satwik Splendour, 1st Floor, Kalidasa Road, Mysuru
Website:	Yashtel.in

I'm Yashtel Broadband customer Mysore, Karnataka, India. My Customer ID MYS14131. My complaint No 12186

My internet got disconnected on 30 Apr 20. Complaint raised on 1 May 20. Note due to COVID 19 Curfew. No voice support. Only what's app and mail support was there. So no one will pick the call from WhatsApp number as well. I'm continuely asking in WhatsApp about my connection status. On 4 May 20 I got one reply that issue wil resolve today. After that no response for my message.

Note Yashtel repeteadly sends message to do renew for next month. I done 4 days prior to renewal date. At that time connection was fine. After I renewed connection got disconnected. They are telling that. Due to curfew they have limitted employees and can't give service. If they can't give service in the sense. Why did they keep on asking for renewal?

As a IT guy I'm doing work from home in this curfew. Internet is base for me. I can't give these resons to my client. Mobile network is horrible to work. That's why I gone for broadband. Now I'm in trouble at this critical suitation.

Yashtel broadband is utter fraud. Now crlurfew restrictions was released some what. They can fix the issue. But they are not even pick the call or reply for my message

Finally I came to decission to disconnect the Yashtel Broadband service. Only way is asking by Whatsapp. I think persons who replied to whatsapp is Sowmya. If I asked refund of my deposit and last renewal payment whis not used. There is not even single reply. Atleast reply is must. Even if there is reply it is 200 percent false commitment.

Yashtel Broadband is fraud, fraud and fraud