YashTel — yashtel internet not working-connection offline

Address: Vijaya Nagar 3rd Stage, Mysore

Dear yashtel,

My id :- mys18782

Internet is not working and i can see red light in the router and in portal account connection status showing as "offline".
Please fix as earliest as i'm working from home and internet is very necessary.
Customer care[protected] never responding and yashtel whatsapp ([protected]) number reply says its fiber cable issue.

Please do the needful asap.
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    2713/4 Lakshmi Building,Adipampa Road, V.V.Mohalla, Mysore, Karnataka, India - 570002
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