[Resolved] Yepme.com — amount deducted but product not received

Navalpatel1992

from Surat, Gujarat

Address:

380016

I ordered shoes via online on 20th november 2017.

Pay money via online.

My order id :[protected]
Tracking id :[protected]

When i track the order it will show status is rejected i don't know why is rejected.

I don't have problems with order rejection. But refund will be not credited by the company.

Its more than 3 months. I don't know whats happening with this company.

Please help me what i have to do.

My mail-id is [protected]@rocketmail.com

For my above complaint company will reply me as below.

Yepme.com customer care's response, dec 06, 2017
Dear customer,

This is with reference your concern regarding your order[protected].

The product selected by you has received an over whelming response and is currently out of stock. We regret to inform you that we are unable to process your order. We have raised a refund request from our end which will be processed within 14 – 21 days.

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Warm regards
Team yepme

But still not getting any kind of refund please suggest me what can i do?

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Apr 12, 2018

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2018

Yepme.com Customer Care's response Dear Customer,

This is with reference your concern regarding your order[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Warm Regards
Team Yepme