Yepme.com — amount not reverted for cancelled order

Address:

Kollam, Kerala

I ordered pair of shoes from yepme.com of order no:6212013 on 2th april 2014 via net banking.later on, due to some reasons, i cancelled the order within an hour of ordering.the amount got deducted from my account after placing the order but now, still after 6 days, I haven't received the amount back in my account. I tried calling the helpline no they said it will refund in 24 hours