[Resolved] Yepme.com — fraud online shopping website | |||
I have placed order on Yepme.com on 3rd may. my order no. is 13377768. But still I didnt received my product yet. I am calling customer care from 8-9 days, but nobody attends the call. when we call yempe.com's customer care service's call goes automatically on hold and nobody attend the calls. they have paid customer service pulse a lot of call waiting.I am frustrated because of this. Finally 2 time 2 customer executives attended call but nobody helped me, they said that our concern team will call you but nobody called me. I lodged complain on their website as well but no reply from their side. i called up the vendor Prateek Appeales and they said co-coordinate with yepme.com. it is now more than 15 days but I have still not received the product. Yepme is mentally harassing customers . nobody take action after buying the products. nobody attends the call. Please resolve my problem asap. my order id is 13377768 mob. [protected] when I lodged complain on their website the complain status is showing from 10 day that: Dear Customer, You have already escalated the complaint for the order number 13377768. We sincerely apologize for the delay and would be updating you on the complaint status in 24-48 hours. To followup on the current status of your complaint, you may also contact us on[protected]. Please find below the detailed status of the complaint: Complaint ID: 1669404 Current Status: Disptach in process Expected Resolution Time: To be dispatched in 48hrs depending upon stock availabilty Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. | |||
2 Comments | |||
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Dear Alicia,
Thank you for writing to yepme.com. We appreciate the opportunity to assist you.
This is to inform you that we have already forwarded your request to the concerned department and we are working on the same.
We would request you to kindly allow us 3-4 business days to resolve the issue.
Assuring you of best services always!
Best Regards,
Yepme Team
Thank you for writing to yepme.com. We appreciate the opportunity to assist you.
This is to inform you that we have already forwarded your request to the concerned department and we are working on the same.
We would request you to kindly allow us 3-4 business days to resolve the issue.
Assuring you of best services always!
Best Regards,
Yepme Team
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