[Resolved] Yepme.com — have ordered a watch & tracksuit but no update

Akshukla.371

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana, 122002
Website:	www.yepme.com

Hi team,

I have placed the order on 06th nov'17 12:15pm, but the order status is reflecting as pending review. Post that i made a call to your respective customer care no. But post waiting of almost 30 minutes one of your representative picked up the call then he enquired few question & asked me to be on hold for while, i asked him not to put on hold for long as i have waited for 30 minute to speak to them he did assured me that he won't keep hold for too long but he did kept on hold for more than 10 minute & then without resuming the call he disconnected it & wasted my all effort. Though i considered it as xyz issued and did called again on customer care no. But no one picked up the call even after waiting of 31 minute 49 second. Trust me this is worst service i faced till now & i won't recommend yepme now to any of my friend or collegue. Request you to look in to it & solve the issue asap.
I do not wish to seek for such service or yepme ahead in future & will end up here with this last transaction only. I kept trying the same till now but call has not been answered through customer care. Now my order is also not reflecting on yepme.

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Dec 27, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2017

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is with reference to your query regarding order placed with Yepme.com.

We have not found any order, We would like to request you please let us know your order number so we can help you accordingly.

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,
Team Yepme

Nov 22, 2017

Updated by Akshukla.371 Dear Yepme Team,
Please refer to attachment wherein you can see the Order ID No. 33951113, have ordered using coupon of 1000 rs from SBI & 617 Rs. from my HDFC net banking. now even i can't see the reflecting the same order ID in Yepme a/c & neither i did received any refund from yepme. now please refund my 617 to my HDFC a/c.