[Resolved] Yepme.com — In continuation to the complaint on 27.04.2017

SoniaT

from Delhi, Delhi

Website:

yepme.com

This is in continuation of the compliant i had given on this platform on 27.04.2017. I want replacement of the shoes i have received. But till now no one from yepme has tried to contact me although all the promotional sms's are being sent to me on continuous basis daily. How shameful it is to know that iit alumni's have gone down to such low levels of cheating. My 0rder no is 33566195. Also, if you want to return the product, you have to bear the courier expense yourself, as if it is your fault.

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Jun 12, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

May 11, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number[protected].

We would like to inform you that reverse pick up has been scheduled from our end it will be arranged within next 72 hours. Once we will receive your product and quality check will be validated then we will process your refund in next 14-21 days. Since, you already registered refund complaint.

Also we have forwarded your request to the concerned team to Stop promotional sms's, we shall get back to you as early as possible.

In case of any further assistance and feedback you can write to us back at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards
Team Yepme