Yepme.com — no product is dispatched and no refund for cancelled order on the same day

Address:	Gwalior, Madhya Pradesh, 474003
Website:	Yepme.com

Dear, my order id 34056031 worth Rs 977/- on dated 8-mar-2018 was cancelled within one hour after ordering and I asked customer care for refund they replied me that refund was given to your bank after 21 days. No refund is credited to my bank account after passing more than 21 days. So, I call them again and they said to me that there is internal server problem and refund is provided in 15 days and also they offered me yepme voucher in lie of refund. But I refused their offer and ask for full refund. But still no refund is credited.

Actually I refuse their offer on voucher code in lie of refund because I already placed another order on the same day (8-mar-2018) having order id 34056073 worth Rs 937/- but still It is not dispatched yet. I call customer care regarding this they told me that It will be dispatched on priority basis in next 2-days. But number of their 2-days passed still product is not dispatched yet. Following are the complains number that I again and again placed after customer care not resolving the issue but no use.
Complain No.3062449, 3063109, 3064418

I don't know whether they are refunding and dispatching product but God saves me because I was going to purchase worth of Rs 20000/- more clothes for my relatives and family for attending one of my relative marriage event.