[Resolved] Yepme.com — no refund, no replace | |||||
I have ordered a red checked shirt on yepme.com on 20th april 2017 (Payment made online). The item was delivered within one week. But i received a black shirt with smaller size. So i opted for a replace. The courier representative collected the shirt from me back to ypeme within 4 days and i got the reply as it will take about 10 to 20 days to process the refund. Even after one month, there is no reply from the yepme representatives. They just kept on saying its under process. By the month of july, i got a mail mentioning that they cant credit the amount back to my bank account rather the will provide a coupon which can be used in future yepme purchases. I agreed for that and they said it will be processed with in one week. But still now there is no response from yepme.com. I am just keeping on writing mails to them. But no one is replying. Worst experience from yepme.com. Please dont buy anything from this site. They sell cheap and duplicate products and also the customer care division is not at all customer friendly. Yepme.com is worlds no.1 online cheating company. My order id: 33555012 Date:[protected] Amount 349.00 inr (After opting for online payment) Was this information helpful? | |||||
Oct 20, 2017 Complaint marked as Resolved No steps taken by Yepme.com yet. the just sent a mail mentioning they will look in to that and get back to me. this happened in April. but no reply yet. Yepme.com customer support has been notified about the posted complaint. Verified Support Sep 06, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is in reference to your concern regarding refund of order number[protected] . We have forwarded your request to the concerned team and we shall get back to you as early as possible. In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Warm Regards, Yepme | |||||
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