[Resolved] Yepme.com — not giving my refund and customer support team is not picking up the call

Pradeep92

from Mysore, Karnataka

Address:

570018

I ordered a yepme wrist watch in jan 2018 and i received the package after 10 days of payment through online. When i received the package the box containing the watch was completely rusted and used and dents around. After opening i saw the watch was not working properly. I raised my refund on 07 the of feb and got the message saying 08th feb 2018 reverse pickup is arrenged but it's 19th feb still not been done. But from 08th i am trying to contact them through the customer care number but they are not at all receiving my call after waiting for 30 + minutes in call. The customer care people are keeping my call hold and not at all answering my call after receiving. Its a fraud company please do not buy anything from yepme.com. And i want my refund back.

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Mar 25, 2018

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2018

Yepme.com Customer Care's response Dear Customer,

This is with reference your concern regarding your order[protected].

For Rivers Pickup We have forwarded your request to the concerned team and we shall get back to you as early as possible

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Warm Regards
Team Yepme