[Resolved] Yepme.com — Not refunding since 3 months of returning the product | |||||
Sir / madam, I had ordered a pair of womens sandals bearing order id 32492996. Firstly i had ordered size 6 but you guys have delivered sandals of size 9. And it has already been 90days since i have been requesting for the refund of my order and everytime a same reply it would be refund to u within 2/3days. This makes two things clear in my mind, either you people have no interest in paying me back or there has been some serious financial trouble in your firm that you are unable to pay such a small amount. I hereby request you to kindly revert me back asap with a concrete date by which i shall be receiving the amount or i shall be compelled to go further above in the system to get back my money. Was this information helpful? | |||||
Jan 21, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Dec 17, 2016 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding refund of order number[protected]. We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly. In case of any further assistance and feedback, you can write us at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme Team Verified Support Dec 21, 2016 Yepme.com Customer Care's response Dear Customer, Greetings from Yepme! This is with reference to your concern regarding refund of order number[protected]. This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us. In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme.com | |||||
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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It was wrongly placed and I want to cancel it.
Details:
Order number:32955857
Please do cancel the order.
It seems it is dispatched on 11-December-16.
Please do cancel the order.